| Vision TRE Model of Near-Shore IT Outsourcing |
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| Written by Web Master | |
| Thursday, 26 July 2007 | |
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The Vision TRE Model of Near-Shore IT Outsourcing In the Vision TRE model of offshore outsourcing your company’s IT staffing requirements are augmented with a dedicated team located in South America, probably Brazil or Panama. Vision TRE has develops ongoing business relationships and can recruit, staff, and implement most teams in a short period of time. We have focused on Brazil since 2003 and have recently started an initiative in Panama to identify key facilities where we can quickly implement managed virtual teams to meet your needs. We work hard to establish good long-term business relationships in these destinations that our clients benefit from. To compare BPO or IT outsourcing in Brazil, Panama, or even Mexico with outsourcing in India, China, or Eastern Europe there are a few things to consider. With traditional offshore outsourcing destinations, particularly India, the industry was established to service a need primarily in the U.S. and Western Europe. India has virtually no domestic Information Technology industry. By comparison, the Brazilian domestic IT market is strong and about the same size as India’s, however, it was developed to meet a domestic demand for services. The services providers in strong markets like Brazil don’t typically have business marketing plans to enter foreign markets, you have to find them. In South America it is also important to look for companies that have English speaking decision makers that you can communicate with. Hiring a Spanish or Portuguese project team leader does not help your company build the long-term strategic business to business relationships that are very valuable in S.A. countries. U.S. companies have recently been attracted to Brazil as an IT rich low cost destination, but the initial psychology of many Brazilian companies is a little different than traditional destinations. The corporate culture of companies in India and China for example is to actively market services to U.S. buyers. In Brazil, although things are changing, this is still a pioneering idea. Indian companies have worked in the U.S. for over 10 years and have marketing budgets that target U.S. clients. For all but a few Latin American companies, the U.S. IT industry is a very foreign market. Bridging services provided by Vision TRE to our clients: 1) U.S. point of presents facilitates better communications with prospects and clients 2) U.S. based accounts payable management to handle any billing issues 3) Clients billed in U.S. dollars with easy payment in the U.S. 4) U.S. based pre-sales, post-sales, and client account management 5) We handle U.S. legal contracts with U.S. clients, providers have master contract with Vision TRE 6) U.S. based marketing, sales, and project management support. 7) U.S. business culture coaching 8) Offshore project management coaching, mentoring, and support if needed 9) U.S. or offshore onsite project initiation support and auditing 10) 24/7 client support 11) Coverage under Vision TRE’s E&O and liability insurance from The Hartford 12) Facilitate getting foreign team members U.S. Visas for onsite visits 13) Coordinate foreign team travel, housing, and in country support for U.S. visits 14) General project champion / QA oversight support / independent watchdog 15) We are a trusted long-term business partner who understands the U.S. and foreign corporate environments. 16) We develop trusted relationships with client project members and managers through periodic onsite visits, project meeting, lunches and typical account management activities which are difficult for offshore managers but critical for communication of strategic objectives. 17) We maintain close communication with offshore managers, project managers, and team leads through email, conference calls, and travel to identify problems and opportunities for improvements early. 18) The items above describe the “Vision TRE Bridge” that enables and facilitates success in offshore sourcing. These “Bridging Services” help your company quickly implement your offshore staff augmentation project, have less down time, faster team bonding, and have better communications which enhances knowledge transfer, efficiency, and creativity. W. Henry Johns President & Chief Consultant Vision TRE, Inc. 10 Glenlake Parkway Suite 130 Atlanta, Georgia 30328 Phone 770-621-7702 www.visiontre.com |
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| Last Updated ( Thursday, 16 August 2007 ) |
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