Monthly Archives: July 2009

Nexus, Redbanc and Transbank sign ITO agreement with EDS

Posted on July 20, 2009 by RMoses

Nexus, Redbanc and Transbank, three financial service firms in Chilie, have signed a new seven-year, US $90 million technology infrastructure management agreement with EDS Friday, July 17, 2009

Nexus, Redbanc and Transbank, three financial service firms in Chilie, have signed a new seven-year, US $90 million technology infrastructure management agreement with EDS.

Under the new contract, EDS will work to consolidate the company’s five data centers. In addition to its global delivery centers in Argentina and Brazil, EDS will design and build a new high-efficiency data center near Santiago, Chile, to serve these clients. EDS also will provide end-user support and call center operations for about 1,200 employees in the companies’ locations across Chile. Continue reading →

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31 Risk in Offshore IT Outsourcing Contracts: Or Buying Promises

Posted on July 2, 2009 by visiontre

No matter how much due diligence you attempt, making a decision on contracting with an onshore or offshore IT service provider is much like buying promises. To some extent you are going to have to trust in your selected partner to be committed to providing your company with the high quality services that they have promised. Your lawyers will surely not agree but offshore contracts are only worth the integrity of the company that you are contracting with. Dun & Bradstreet does not include this metric (integrity) in corporate profiles yet and it is not on a credit report either. One of my partners in Brazil would often tell me “Henry we are highly motivated for this opportunity”, but I did not fully understand the value of that statement until we got into the trenches together. Continue reading →

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Argentina: A New Outlook with Hope and Risks

Posted on July 2, 2009 by RMoses

Sunday’s election results marked the beginning of the end of the K era, while the final deadline is 2011, when the new government takes over. It is clear that the Kirchners lost the election, and that they have no chance of a comeback. The next president will almost certainly be more moderate politically and more market friendly. The front runners, which are Reutemann, Cobos, Binner and Macri among others represent a shift to the center and hence we should expect more sensible economic policies starting in 2012. Continue reading →

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