The Latin American retail and healthcare sectors are expected to see some of the highest IT outsourcing growth rates this year, thus joining ranks with more traditional consumers such as the financial and government sectors.
Fernando Belfort, an IT analyst for Frost & Sullivan, told BNamericas that retail and healthcare companies have scant knowledge of infrastructure technologies.
The healthcare sector in particular is already used to outsourcing non-essential operations such as cleaning and building security, and the industry is now setting its sights on technology, Belfort said.
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